Visible action drives change
Across hundreds of organisations, the data tells a clear story: when actions are visible, engagement grows.
Engagement scores rise by 4–10 points when actions are visible and completed.
Belief in Action — employees’ confidence that feedback leads to change — improves by up to 12 points.
When actions happen behind the scenes but aren’t shared, Belief in Action drops by around 4 points.
📍 If people can’t see progress, they assume nothing has changed — even when it has.
Where you’ll see the biggest gains
Recognition & Belonging - double-digit gains in Belief in Action.
Communication & Transparency - up to +10 points in Engagement.
Inclusion & Psychological Safety - early improvements when actions are openly shared.
👉 Focus your first actions on these areas - they’re proven to move the needle fastest.
Sustaining progress
Organisations that review actions regularly — for example, in team meetings or feedback sessions — maintain progress across cycles.
Belief in Action rose by +9 points over two years when teams made action tracking routine.
When actions stayed “in progress” without follow-up, Belief in Action fell by up to 9 points.
💡 Make action review a regular rhythm, not a one-off event.
Why it matters
Without visibility, effort goes unnoticed. With structure and transparency, every action tells employees:
✅ “We heard you — and we’re acting.”
Structured action planning ensures ownership, visibility, and measurable impact — turning effort into lasting improvement.
