There are now two roles available:
Organisation Super User (the default role for most clients)
Organisation User (new)
The new Organisation User role allows clients to delegate survey setup and management more widely across their business, while keeping visibility and control of sensitive data limited to Super Users. This role also restricts access to the company Organogram (hierarchy view).
Simply put:
Feature | Organisation Super User | Organisation User |
See all surveys across the organisation | ✅ Yes | ❌ No (own surveys only - or surveys assigned to them) |
Access others’ survey results | ✅ Yes | ❌ No |
Create and configure surveys | ✅ Yes | ✅ Yes (own only) |
Organisation Directory | ✅ Complete access | ❌ Limited access - set by Organisation Super user |
Import survey files manually | ✅ Yes | ✅ Yes (own only) |
How to set up a new Organisation User if you are a Organisation Super User
Click on Admin Users
Click on Create New
Complete theirs details and click on "Save Changes"
They are now set up. They will only be able to see their own Survey and any that you associate with them
📍If you have an HRIS integration you should complete this next step
Click on Edit next to their name
And then lock down the areas of the data that they can see when creating a survey
