Within the People Insight Platform, you can choose People Insight’s survey question-sets from the ‘Client library’, or create questions of your own.
Likert questions are the most common type of employee survey question. They are scale-based survey questions which ask respondents to rate a statement on a scale of how much they agree or disagree. Here we’ll show you how to create and edit Likert questions.
Add a likert question from the client library
People Insight’s client library includes likert questions you can add to your survey.
First, select the reporting section you’d like the question to sit under. Then select the 'add new' button, then select 'likert questions'.
It will default to the client library questions. You can filter by category, or enter search text to find a suitable question. When you have decided upon a question, select the check box and click 'add and close'
Creating bespoke Likert questions
If you cannot find suitable likert question in the client library, Use the same 'add new' button and select 'likert questions' again.
This time, select the 'create new' link on the left
You can now use the 'question text' field to add your new question. Assign a category for the new question to sit within the library and decide whether it is mandatory (most likerts are). When assigning a likert scale, it is strongly recommended to use the default, five point scale, shown below.
If it is a new question, it will be benchmarked against itself.
And lastly, decide whether the question is a focal point or a key driver.
Once all the fields are populated, you can select 'add and close' and the question will be added to your theme. It will now be stored in a library associated with your organisation, along with any other questions you have created