Employee engagement can only be measured by asking employees themselves to identify an organisation’s strengths and weaknesses as a workplace. A survey is one of the most important ways to improve your work life and the organisation overall – it provides an objective, quantitative and qualitative measure of engagement. Once we get the results, we have the opportunity to celebrate what we are good at and identify issues to help make positive changes to the workplace.

Yes. Participating in the survey allows you to express your opinions and help make a difference in your workplace. We really hope you will complete it.

The survey will take approximately 15 minutes to complete. It is really easy: you select from the multiple-choice boxes to show to what extent you agree or disagree with a number of statements, and then have the opportunity to write free text comments on burning issues you want us to know about.

Absolutely. We are using the People Insight Platform to administer the survey which means that we have no access to individual responses. This means you can be completely honest with your responses without them being tracked back to you personally.

All personal responses to this survey will be kept completely confidential. We use the People Insight Platform to run the survey, it will collect responses and create a dashboard to report back the results in an aggregated way. This means that no individual response is ever reported back. While we will be looking to produce reports based on the feedback from certain respondent groups – e.g. by different departments – to help us better understand where we need to take action, we will only be able to receive reports for groups where the minimum number of responses for a group has been met for example five. If there are fewer than five respondents, that team’s survey results will not be reported on in isolation, to protect individual identities. This doesn’t mean that any responses will be ignored – all responses will be included at least in reports at the overall level, so your voice will still be heard.

Typically, the data will be broken down by demographics such as department, length of service and a range of others. This will target action planning where most needed. As stated above, analysis will only be provided for demographic breakdowns with five or more responses to ensure that individual responses remain anonymous.

When you are writing the free text comments, you will get the following warning:

Please take care when providing this feedback. Please note that any comments that you make will be repeated verbatim in the survey feedback report. Although the report will not reveal the name of the person who provided the comments, you should consider whether you could be identified from your comments and, if so, whether you would wish to be. If you are concerned about this either before, or after writing your comments, please contact our survey team directly.

At the end of the survey, you do have the opportunity to review your answers and edit them if you like.

The survey software we use has been developed following best practices in accessibility and web standard compliance. We follow WCAG 2.0 AA recommendations whenever possible during the development of the survey. The usability has been tested using most common readers such as Jaws, NVDA or MacOS Voiceover.

However, due to the wide range of available screen readers and their frequent changes and updates, different interpretations of standards and different methods available for browsing a web page within said readers, we are unable to guarantee error-free operation in all available readers and their versions.

To summarise, we keep the surveys as simple as possible sticking to best practices to accommodate most readers. If there are a couple of users who are having difficulty accessing the surveys, please get in contact with People Insight and we can find alternative options such as telephone.

The security of your information is important to us. All your data is private and confidential, and we take all reasonable steps to ensure that your information is handled securely and in accordance with our Privacy Policy.

All personal data held by the Company is held in accordance with the requirements of the GDPR and Data Subjects’ rights, as set out in our Data Protection Policy. We will retain and use your information for only as long as necessary to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our legal rights.

Employee engagement refers to the connection employees feel with their jobs and their organisation. If you are engaged at work, you enjoy your role and feel secure, developed, respected and recognised. You get a real sense of achievement from your job. You know where the organisation is headed and believe in its cause.

That sounds pretty good, doesn’t it? Being engaged certainly benefits the individual, and of course, it benefits the organisation too. An engaged employee:

All this means measurable improvements for the organisation: increased productivity, fewer absences, and lower employee turnover. Generally, the workplace becomes a better place to be.

Employee engagement has become an essential competitive issue globally, as organisations compete to attract and retain talented people in their workforce. Find out more at: www.engageforsuccess.org/

People Insight are employee engagement specialist. We have asked them to conduct the survey and use their expertise to advise us on what to do as a result. They also have extensive experience in running employee surveys with other organisations across the UK and internationally.

Sharing your thoughts about your work will help drive real change, and your thoughts are unique – we want to hear from everyone. The survey is one of the best ways we have to voice our opinions honestly and openly with the goal of improving our own work lives and the organisation overall.