Performance upgrade
We have enhanced the platform to support significantly larger survey sizes, increasing capacity by 10 times. These updates bring faster data processing, improved dashboard performance, and a smoother user experience, especially for organisations managing large-scale surveys. All users will benefit from these performance optimisations, ensuring the platform remains responsive and efficient, regardless of survey size or complexity.
NPS updates
You can now filter responses by NPS questions, and we've added the ability to bulk update NPS answers.
Admin branding
The platform admin interface has been updated to align with all other digital properties, ensuring a consistent look and feel.
Auto-add of new comments
A new scheduled task now automatically processes any new comments added to surveys. Once new comments are detected, they are processed by the system. Admins can still manually redact or edit these comments, which will then be visible on the dashboard.
Client logo addition to iDeck
Users can now add a client logo to the iDeck. This option is available in the dashboard setup when enabling the iDeck feature.
Custom dashboard messaging:
Admins can now display a custom notification message to users of the dashboard for a specified period before it expires. The message and its duration are managed in the dashboard setup.
Enhancements
Import historic surveys:
Historic surveys can now be assigned to the year they were originally conducted, rather than the year they were added to our platform.
Apostrophe rendering fix:
We’ve fixed a bug that caused incorrect rendering of apostrophes in tooltips.
Panel file import tagging:
Subsequent panel file imports now correctly tag to an existing Organogram.
Structure tab editing:
While in the Structure tab in Admin, and using full-screen mode, you can now right-click to edit a survey.
Dashboard super users action summary:
Super users will now only see a summary of their own actions, not those of others within the organisation.
Comment download:
Dashboard users now have the ability to download all comments at once.
Comparator heatmap:
The 'Overall' label in the left-hand column of the comparator heatmap now updates to "Filter" when a filter is applied.
Panel file deletion warning:
A new warning message appears if a panel file is about to be accidentally deleted on a live survey, providing an additional layer of protection.
Report exports access:
Access to report exports is now functioning correctly for all admin users.
Display logic update:
We’ve fixed an issue where an incomplete question setup caused a blank Welcome Page during survey conduction.
Panel upload lock:
The panel upload variables are now locked again, meaning subsequent imports must follow the same variable format as before.
iDeck rendering:
The iDeck now correctly renders all multiple-choice questions (MCQs) in survey responses, rather than just the first 10.
Platform admin control over translations and more Survey Insights reports:
Admins now have greater control over translations and additional Survey Insights reports are available.
Arabic/RTL language support:
We’ve enabled right-to-left text alignment in the Rich Text Editor for Arabic language support.
Hot fixes this month:
Romanian language tweaks in survey conduction.
Nepalese added to survey conduction.
Reverse response scale tweak.
Anonymity issue resolved.
iDeck loading issue fixed.
Search filter in the Scheduled Email Batches table is now working properly.